Keeping you informed

COVID-19 (coronavirus)

As a valued customer of Yenda Producers, we wanted to share with you some important information about the steps we are taking to minimise impacts and disruption caused by the COVID-19 virus.

We will continue to provide regular updates through this website and our Facebook page, so please check back regularly to stay up to date on the latest developments.

Our greatest priority at this time is the health of all our staff, our customers and the wider community, and this guides our decisions and actions.

Updates

Thursday 7 May, 2020

Summary:

  1. Yenda Producers branches will be open for trading on Saturday 9 May.
  2. Customers are not to enter the store, and social distancing must be adhered to on premises.
  3. Pre-order if possible.
  4. If orders cannot be made in advance, customers needs to remain outside and a customer service officer will come to the door.

Dear Valued Customers,

The Yenda Group is ensuring that the health and safety of all staff and customers are at the forefront of our decision making during the COVID-19 situation.

All customers are urged to ring/email their orders ahead of time. If orders can’t be placed in advance, please ensure that you remain outside of the building and a customer service officer will meet you at the front door.

Social distancing must be adhered to and please ensure that you follow any direction received from the customer service officer.

As of Saturday 9 May, 2020, Yenda Producers will be trading again. Branches will now be open as per our standard Business hours Monday- Saturday.

The COVID-19 situation is constantly changing and we will continuously update our valued customers of our changing practices.

We appreciate all of the efforts of our customers in working within the current situation.

Monday, 30 March 2020

Summary:

  1. Strictly no entry into any of the stores.
  2. If orders cannot be made in advance, customers needs to remain outside and a customer service officer will come to the door.
  3. Branches will be closed on Saturdays until further notice.

Dear Valued Customers,

The Yenda Group is ensuring that the health and safety of all staff and customers are at the forefront of our decision making during the COVID-19 situation.

Please note that entrance into our branches is not allowed. All customers are urged to ring/email their orders ahead of time. If orders can’t be placed in advance, please ensure that you remain outside of the building and a customer service officer will meet you at the front door.

Social distancing must be adhered to and please ensure that you follow any direction received from the customer service officer.

In addition, Saturday morning trading will cease for the foreseeable future. All branches remain open for standard trading hours, Monday – Friday.

The COVID-19 situation is constantly changing and we will continuously update our valued customers of our changing practices.

We appreciate all of the efforts of our customers in working within the current situation.

Wednesday, 25 March 2020

Media Release from The Hon. David Littleproud MP

Minister for Agriculture, Drought and Emergency Management

Click to access the PDF

Wednesday, 25 March 2020

Attention Customers and Delivery Drivers

As we work to keep you and our staff safe during this time, we are asking customers to pre-order items (where possible).
We appreciate your understanding and co-operation at this difficult time.

Placing an order with Yenda Prods

YENDA

  • Orders are to be sent to asignor@yendaprods.com.au
  • For enquiries or issues with emailing your order, please call 02 6961 3300.

FRUIT AND CASE

LEETON

  • Orders are to be sent to cbutler@yendaprods.com.au
  • For enquiries or issues with emailing your order, please call 02 6953 9000.

GRIFFITH

  • Orders are to be sent to ptaprell@yendaprods.com.au
  • For enquiries or issues with emailing your order, please call 02 6966 8900
    or 0427 566 679.

Yenda Prods collection instructions

  • On arrival, please remain in your vehicle and contact the front desk – we will load your items.
  • Please open your tail gates, gates, tarps etc. and return to your vehicle.
  • Once your order is loaded, please tie down pallets, IBCs and appropriately close tail gates and tarps.

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Placing an order with RWE

  • Email orders are to be sent to rwe@rwe.net.au
  • Place a phone order by calling 02 6966 8950.

RWE collection instructions

  • On arrival, please proceed to the designated area and collect your order.
  • If staff are loading items for you, please open your tail gates, gates, tarps etc. and return to your vehicle.
  • Once your order is loaded, please tie down pallets, IBCs and appropriately close tail gates and tarps.

 ___

ATTENTION all Delivery Drivers

  • Please stay in your vehicle or the vicinity of your vehicle and contact the front counter for unloading.
  • Please do not enter the building.
  • Branch numbers to call for unloading or enquiries:

YENDA  02 6961 3300

FRUIT AND CASE  02 6968 1268

LEETON  02 6953 9000

GRIFFITH  02 6966 8900

RWE  02 6966 8950

Thursday, 19 March 2020

Implemented COVID-19 Action Plan

The Yenda Group has developed and implemented an action plan to guide our response to the COVID-19 virus.

The aim of this plan is to help manage the health of our staff, our customers and the wider community during this period, as well as to protect our customers’ businesses and businesses within the Yenda Group.

Our action plan, which we continue to monitor and update, includes:

  1. Ensuring our staff follow all recommended health protocols, including regular handwashing, use of hand sanitiser, social distancing, quarantining when relevant, as well as cancelling all non-essential travel and attendance at large events.
  2. Asking customers who visit our branches to also practice good hygiene and social distancing.
  3. Working with our suppliers to maintain regular and reliable stock availability.

We plan to keep all branches open during this period, and this can be achieved if each person plays their part in the action plan.